Our preferred method of payment is through PayPal, however you may also make payment by Debit or Credit Card by calling us on 01243 830005, alternatively you may make payment by Cheque, made payable to Detector Distribution and sent to P.O. Box 17525, Birmingham, West Midlands, B18 9JE. Cheques incur a 5 working day clearance period, goods will be sent when cleared.
Payment can also be made by direct bank transfer, please call us on 01243 830005 for details.
If paying by bank transfer from outside of the UK, please be aware that this incurs a £6.00 clearance charge which will must be paid by the buyer and will be added to the total.
Courier Services Offered
(used for sending metal detectors and some accessories, please see listing for specific delivery service provided)
Free Delivery applies to many parts of the Mainland UK only (see below for exclusions).
Free express courier delivery is for a secure, signed for 24 hour courier service.
Express delivery option is only available for those parts of the UK that do NOT incur a delivery surcharge.
Deliveries to these areas with a surcharge are up to 48 hours.
The areas below are subject to the following surcharges:
Isle of Wight, Isle of Man, Isle of Scilly, Shetland and Orkney - £17.50
Channel Islands - £27.00
UK Highlands - £16.00
Northern Ireland £17.50
Saturday deliveries are classed as a premium service and incur a £20.00 delivery surcharge. Please note that Saturday deliveries cannot be booked on the Friday to UK Highlands and Island destinations.
Please note that as we use a secure, signed for courier service, someone will need to be present to sign for delivery. We are unable to pass on instructions to leave with neighbour or secure place.
If a mobile number is provided at the time of order, our couriers will text you the estimated delivery time of your order allowing you time to ensure that either you are present to take receipt of the order, or to call the couriers to rearrange for a more suitable day. If no one is in when delivery is attempted then a card will be left with information on how to rearrange your delivery.
(Cards cannot be left in properties without their own main entrance, or where entrance us restricted, for example, apartments, locked, gated property etc)
We can deliver to any European country but the delivery costs will vary. Please contact us to arrange a quote for a European delivery. We do not deliver outside of the EU.
Expected Dispatch and Delivery Times
24 hour courier service delivery applies to orders where payment is received by us before 14.30. Payment received after this time will mean that the parcel will be sent out on the next following working day. Orders received on a Friday will be dispatched for delivery on the following Monday with the exception of Bank Holiday Mondays. 24 hour deliveries is not guaranteed service, if the item is required before a specific date, please allow for any unanticipated delays. If your order does not arrive when expected, please contact us and we will be able to resolve any delivery problems.
Please note, We are unable to deliver to an alternative address, deliveries can only be made to confirmed PayPal addresses.
Because we use a signed for, insured courier service we are unfortunately unable to send to BFPO or P.O. Box addresses. We are also unable to send outside of the EU.
Most accessories and books are sent by Royal Mail First Class service. Orders for postage received before 1pm will be despatched the same day.
If you have a problem or would like advice on either your purchase or the hobby of metal detecting then please do contact us.
If you have a problem then please do contact us prior to opening a case with eBay are we are always eager to help resolve any problems.
If you would like advice, then be reassured that all advice given is based on many years 'in the field' metal detecting experience.
You can contact us in a number of ways, first of all through the eBay messaging facility. You can email us at firstname.lastname@example.org or alternatively you can call us on 01243 830005.
Please note that at busy times it can take up to 24hrs to respond to eBay messages and emails although preference will be given to urgent messages.